Duplex Digital Panel 2 Pump

The codes i just mention are dr and dy are coming on an flashing and the temp and motor goes down quick . the unit is a balboa 500z- series. do i have to be pressing the jets boton all the time?

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The “dr” or “HEATER MAY BE DRY WILL RETEST SHORTLY” Fault has occurred 3 times in a row without a successful Heating Cycle and Spa Functions are Disabled. There is Not enough Water in the Heater to Start it. After the Problem has been Resolved, you Must Press Any Button to Reset and Restart Heater Start Up.
Remove the spa cover and allow water to cool. At 107°F/41.7°C, the spa should automatically reset. If spa does not reset, shut off the power to the spa and call your dealer or service organization.
dr = Inadequate water detected in heater. dry = Inadequate water detected in heater.
This error message is similar to the FLO error message. Like FLO issues, this can commonly be fixed by topping off your hot tub water level. DR or DRY will show up if there is little to no water travelling through your heater.
dy – Too Little Water in Heater

There is not enough water in the heater and the hot tub is shutting down.

TO EXIT REST MODE:- Press Temp, then press light repeatedly until `MODE` appears in the LCD. Toggle between READY and REST by pressing temp. Press light or wait for 10 seconds to go back to the Main Screen.
Turn the power off for one hour and then turn it back on. If the control panel is displaying strange messages or have lights blinking at the same time, it could be a software issue with the circuit board. Check if there is corrosion or condensation. Blinking red lights on the control panel means it needs resetting.
The E2 Error Code has been implemented to indicate when the Portable Control Unit (PCU) senses a fault with the temperature sensors. This fault may be a worn sensor, corroded connection or wiring.
The F2 error code is usually from a balboa power pack system and normally is referring to a flow issue in your hot tub. There are a few things you can look for when trouble shooting an F2 error code on your hot tub. First it is always a good idea to cut the power to the unit and let it cool down and then reset it.
“Economy” mode will allow your hot tub to heat only between the hours of 5 PM and 7 AM, “Day” mode will allow the water to heat only between the hours of 7.00 AM and 5.00 PM. These hours are not programmable. “Auto” allows the heater to heat, at all times, in order to maintain your preset temperature.
All Balboa hot tubs have energy saving modes (standard, economy and sleep) or ready & rest mode for the BP Series. Each mode has its benefits and at least 2 of the modes need to be used to give efficiency.

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I have a balboa spa that is six months old and has been working fine. Went out to check it and it was cold and no readout on the display. Flipped the breaker and it went through its cycle and shut off again. After turning the breaker on and off a few times I just get alot of clicks coming from the control box and can see the display coming on and off. Allready replaced the heater, has the circut board gone bad?
ANSWER : It is possible that the board is bad. A loose connection orlow voltage issue may also cause this problem to occur. If the voltages arewithin the acceptable rand and all connection are tight then remove any accessoryequipment and restart the unit to see if the problem continues. If it does thena new board will probably resolve the issue.

You can find answers to common spa problems online at http://www.balboadirect.com/support.aspxHope that helps!

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We recently purchased a Balboa hot tub from our neighbour. It is one year old. It was running fine for the first week or so but now we notice that once the jets kick off the pump is running constantly. Can you please tell us why this is happening and how to fix it?

Thanks so much!!

ANSWER : This is probably just a programing issue. You should see if your neighbors still have a book for the tub. If not you can probably get one on line. You will need to try Balboa with the year and model #. You will also need to check your control box in case it comes from another manufacture. Make sure that you use all the numbers and dates on the box as they can change things a couple of times. Mine is a five year old sundance and for the model I have they had three books for that year and two styles for one and two motor models.
When you get one go to how to clear memory then start from scratch. It may seem like a pain now but when you get hot bubbles at the push of a button you forget all the trouble.

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I have a balboa and my low endside of my pump wont turn on. does anyone have a solution~?
ANSWER : Understand that this information isbeing provided as-is and without warranty or guarantee. As with allelectrical components and devices, all work should be performed by a licensedspa or pool technician. Serious injury or death can occur if a component isimproperly repaired or installed.
This could be either the board or the pump. There is no quicksolution. A tech will need to come out and investigate what has failed.
You can find answers to common spa orbath problems online at http://www.balboadirect.com/support.aspx
Hope that helps!

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I have just refilled by hot tub with a balboa 500z pump. After refilling it the pump is working fine but the jets are not. The dr light has come up. Please can someone help me bleed the pump to get it operational again. I would be grateful for lots of detail.

Thanks

ANSWER : Priming can be done many different ways depending on thetubs design. Some tub manufactures provide bleed valves located on the plumbingjust beyond the pump and heater unions. Some pumps have a bleed valve locatedon the pump. If there are no bleed valves then you will have to release theunion nuts to allow the air to escape.

You can find answers to common spa or bath problems online at http://www.balboadirect.com/support.aspx

Hope that helps.

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We have a 2004 Balboa series spa and the breaker keeps tripping what could cause this? Everything has been working fine.
ANSWER : Understand that this information is beingprovided as-is and without warranty or guarantee. As with all electricalcomponents and devices, all work should be performed by a licensed spa or pooltechnician. Serious injury or death can occur if a component is improperlyrepaired or installed.
There are several reasons the breaker can trip. It could bea bad pump, bad heater, GFCI or wiring issue…. Typically unplugging eachcomponent will help isolate which component is causing the trip. It is rare fora board to cause a breaker trip, so if all components (including both legs ofthe heater) are disconnected and the breaker continues to trip then you move onto wiring or the GFCI.

You can find answers to common spa or bath problems online at http://www.balboadirect.com/support.aspx

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Error code “OHH” displayed when
ANSWER : OHH code means “Overheat” conditionThe spa has shut down -one of the sensors has detected 118 ° at the heater. Check it and replace it if go to bad.Hope helps.

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I have the Balboa 500Z pump heater kit. Its hooked direct to a mighty iron ( 120v) recirclulating pump. Ever since it was new, I keep getting lack of water vflow errors ( dr, then dy ) I have plenty of flow, its a 240volt system. The 2 heating sensors, how do the sensor the flow? How do I fix this
ANSWER : I have a 6 month old Balboa 500Z. I have noticed that the filter system tis running all the time 24/7. I have reset the filter cycle to run for 2 hours { F2 }. It still is running all the time. It dose not seem to make a difference what I set the cycle for it just keeps running

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What is the difference between a Balboa VS500Z and a VS501Z
ANSWER : The Balboa VS500Z supports one two speed pump, an ozone, and 12v spa light and an optional circulation pump.Whereas the VS501Z will support a two speed pump, a single speed pump or blower, an ozone, a 12v spa light and an optional circulation pump.Basically the two are very similar except that the 501Z will support an additional one speed pump or blower.The best suggestion if you are doing a replacement is to purchase one of the Value Pack Retrofit Kits available through Balboa. You basically get everything you need for the replacement, including the topside, cables, and overlay.You can find everything you need to know about making the replacement on the following page:BALBOA VALUE PACK VS RETROFIT KIT Hope that helps!

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